Frequently Asked Questions
-
How do I know that you've done the job? Open or Close
I provide before and after pictures of the gutter conditions for customer's viewing and for their peace of mind.
-
What happens if our roof or gutter is currently damaged and what if you damage our roof and gutter during your service? Open or Close
We inspect the roof and gutters on your behalf prior to service; if the customer reports a leak and we find the problem, we either repair or replace that tile, if they have a spare tile to use its 'free of charge'. Furthermore, in the unlikely event that tile damage is incurred as a result of our service, we will repair whatever that damage is 'free of charge'.
-
Do we need to be home at the time and do you need access to the rear of the property? Open or Close
No, we are able to service your gutter from the front of your property without the owner at home.
-
What payment methods are available? Open or Close
We accept payment via these methods: Cash, Cheque, Direct Debit & PayPal